5/07/2021

A message to our valued customers

 

Statewide Appliance Spares are open for business

Due to current SA Health and South Australian Government directives which have initiated a 7 day lockdown, we have temporarily closed our Adelaide retail shop. This change will occur from close of business, Tuesday 20 July 2021.
While South Australia enters Level 5 restrictions and Government regulations have changed the way we operate, Statewide Appliance Spares remain open and will continue to despatch throughout Australia daily.We appreciate and value your business and have taken extensive safety measures and are enforcing best practices to ensure that we continue to support you and meet your expectations.

- Our online store and warehouse will continue to operate and our customer service team will work remotely and will respond to all emails

- Due to the anticipated high volume of enquiries, there may be a small delay in response times. We thank you in advance for your patience as our team works hard to maintain service levels at this time.

South Australian Customers | Local pickup is temporarily closed

For South Australian customers that have opted for Adelaide pickup and have ordered parts awaiting collection at our shop, these will be available once Level 5 Restrictions are lifted. This is currently estimated for Wednesday 28 July 2021. Alternatively, these parts can be shipped directly to you with an $11 flat rate fee. To arrange a delivery, please contact our Customer Service Team during business hours.

Retail customers: 1800 005 220

Trade Customers: 1300 STATEWIDE (1300 782 839)

Statewide Appliance Spares will continue to provide updates and re-evaluate this rapidly changing situation as it evolves.

For enquiries or customer support, please email via the Contact Us page or email us at support@statewideapp.com.au. For trade customers please reach us on our trade direct phone number 1300 STATEWIDE (1300 782 839). Thank you for your patience and understanding.

From the team at Statewide Appliance Spares

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